Frequently Asked Questions

Book directly through our website at www.equusinn.com or call us at (352) 854-3200. We offer group rates for 10+ rooms.
Cancellations made 24 hours before arrival receive a full refund. Cancellations within 24 hours are subject to one night's room charge. Group bookings have specific terms—contact our sales team for details.
Yes! Groups of 10 or more rooms receive special pricing. Contact our group sales coordinator at [email protected] or call (352) 854-3200 for custom quotes.
Yes, you can modify dates, room type, or guest count by calling us or logging into your online booking. Changes are subject to availability and rate differences.
Yes! We have an agent available at the front desk 24 hours a day to assist you with late check-in or any other needs.
We offer One Queen, Two Queen, King Suite, One Queen Suite, Two Queen Suite, King Standard ADA, Two Queen Suite ADA, One Queen ADA, and One Queen Suite ADA rooms. Each features modern amenities and equestrian-inspired décor.
We offer ADA-accessible rooms including our King Standard ADA and Two Queen Suite ADA options. All feature accessible bathrooms with grab bars and spacious layouts for wheelchair access.
Yes, all rooms feature individual climate control with air conditioning and heating. You can adjust the temperature to your preference.
Yes! We welcome pets at Equus Inn. Pet fees are $35 per pet, per night. Please mention your pet when booking and let us know the size and type.
All rooms include complimentary WiFi, flat-screen TV, work desk, coffee maker, hair dryer, and premium bedding. Suite rooms feature additional living areas and kitchenettes.
Yes! A complimentary hot breakfast buffet is included with every room reservation. Breakfast is served daily from 6:00 AM to 9:00 AM. Our amazing breakfast team ensures we have a variety of rotating items to choose from.
Our hot breakfast buffet features a rotating selection of items including eggs, fresh fruit, yogurt, cereal, toast, pastries, juice, and coffee. Our amazing breakfast team ensures we have a variety of options to choose from. We accommodate dietary restrictions—please inform us when booking.
We have a self-service beer and wine bar available for guests. For dining, excellent local favorites are within walking distance or a short drive, including The Yearling (classic Florida cuisine), Tony's Sushi (Japanese), and Bagelicious Deli & Bakery (breakfast and lunch). We can provide recommendations at check-in.
Absolutely. Please inform us of any dietary needs (vegetarian, vegan, gluten-free, allergies) when booking, and we'll do our best to accommodate at breakfast.
We offer a heated outdoor pool, fitness center with strength equipment and weights, high-speed WiFi, meeting room, business center, self-service beer and wine bar, and complimentary breakfast.
Yes, our fitness center features strength equipment, weights, cardio machines, and free weights. It's available 24/7 for all guests.
Yes! Our heated outdoor pool is open year-round for all guests to enjoy.
Yes, high-speed fiber optic WiFi is complimentary for all guests throughout the hotel.
Yes, we offer a fully equipped business center with computers, printers, and copying services available 24/7.
Yes! Our versatile meeting room accommodates up to 45 guests in various configurations (theater, classroom, boardroom, banquet). Contact our events team at [email protected].
Our meeting room includes high-speed WiFi, projector, screen, sound system, and AV equipment.
We're currently working on developing catering options for our guests. Please contact our sales team at [email protected] for more information.
The projector is available for use. Please contact our sales department for current availability and any associated fees.
Absolutely! We host corporate meetings, training sessions, team building events, and business dinners. Our team can customize packages to meet your needs.
Yes, complimentary parking is available for all guests. We have ample on-site parking for cars, trucks, and vehicles.
Yes, our parking lot is well-lit. Please note that the parking lot is not monitored. We recommend locking your vehicle and keeping valuables out of sight for your security.
We're located at 3434 SW College Rd, Ocala, FL 34474, conveniently off I-75 and close to the World Equestrian Center.
Ocala offers excellent attractions including the World Equestrian Center, Silver Springs State Park, local golf courses, restaurants, and shopping. We're a great base for exploring the area.
The World Equestrian Center is just a short drive from Equus Inn, making us the ideal choice for equestrian event attendees.
Ocala offers golf, equestrian events, state parks, shopping, dining, and cultural attractions. It's a great destination for families, sports teams, and business travelers.
Equus Inn is a non-smoking property. Smoking is not permitted in rooms or common areas. Designated outdoor smoking areas are available.
We maintain quiet hours from 10 PM to 8 AM. Please keep noise levels low during these times to respect other guests.
Room rates include breakfast and WiFi. Pet fees are $35 per pet, per night. Parking is complimentary. A $150 security deposit may be required for cash-paying guests, OTA prepaid reservations, or Marion County residents. The deposit can be provided in cash or as a credit/debit card authorization hold, which will be released upon departure following room inspection (allow 3–7 business days for funds to reflect back in your account).
Standard check-in is 3:00 PM and check-out is 11:00 AM. Early check-in and late check-out are available based on availability—contact us to arrange.
Yes, guests are welcome to visit. Please ensure visitors leave by 10 PM (quiet hours). For security, we ask that you notify the front desk of visitors.
We welcome groups of all sizes, from small meetings to large tournaments. Groups of 10+ rooms receive special pricing and dedicated support.
Yes! We host swim tournaments, baseball, softball, volleyball, and other sports teams. Our location and amenities make us ideal for tournament teams.
We don't provide transportation, but we can recommend local transportation services. Our central location makes it easy for groups to arrange their own.
Yes! We offer customized group packages including room blocks, breakfast, meeting space, and event coordination. Contact [email protected] for details.
Absolutely! Groups can book our meeting room for team meetings, strategy sessions, or celebrations. Contact our events team for availability and pricing.
Call us at (352) 854-3200, email general inquiries to [email protected], or contact our sales team at [email protected].
Our front desk is available 24/7. Office hours for sales inquiries are Monday-Friday, 9:00 AM - 5:00 PM EST.
Please contact us for information about loyalty programs and special offers for repeat guests.
Yes! We're happy to accommodate special requests such as late check-in, room preferences, or accessibility needs. Please mention when booking.
We value your feedback! Contact us at (352) 854-3200 or email [email protected]. We're committed to resolving any concerns.

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